I emailed online casino support and didn't receive a response – why is this?

A. Online casino support is generally exceptionally good, often far better than online poker room support. However, for various reasons, there can sometimes be a delay in their reply to you or your email might have been lost altogether. If possible, I try and always use Live Support if the online casino has this service, as I get to speak to a real person and can get instant replies to my questions. You can also call toll-free to most online casino support teams for quick answers and solutions.